The minimum rental period charge is 24 hours, meaning that if you rent a car for only a few hours, a full day’s rate will still apply. For instance, renting from Monday morning to Tuesday afternoon incurs a two-day charge.
If you wish to extend your rental period, please inform the rental agent in advance.
You must return the car with the same fuel level as when it was picked up. If the fuel level is lower, the difference will be charged at the rates set by the rental company. Any excess fuel is not reimbursed.
If the car is too dirty at drop-off to check for condition or assess scratches and dents, a car wash fee is the customer’s responsibility.
The standard insurance does not cover damages to wheels, the undercarriage, windscreen, or the vehicle’s interior.
In the event of an insured incident, you must immediately inform the rental agent and obtain an infringement notice unless otherwise arranged. Failing to meet these conditions voids the vehicle’s insurance, making you fully liable.
The insurance is void if the car sustains deliberate damage from intentional vandalism or neglect.
Rental cars are permitted only on paved public roads.
If you want to cross borders, please contact us at contact@rentvehicleonline.com. Prices and conditions depend on the duration, vehicle type, and rental company policy.
The contact phone number provided during booking, complete with the correct country code, must be reachable throughout the rental period and the day prior to pick-up. We cannot address service quality issues if contact with the renter via phone or messaging (Viber / WhatsApp / Telegram) was unsuccessful.
It is the renter's responsibility to pay for any fines, fuel, and parking fees.
Minimum age and driving experience requirements are listed on each car’s page, as they may vary even among similar models. The rental agent reserves the right to deny service if the driver’s age or experience does not meet the car’s requirements.
Please use filters to find cars that meet your criteria.
A valid national driving license in Latin characters is required to rent a car. Copies and electronic licenses are not accepted. If your license is only valid in the issuing country, it is recommended to carry an International Driving Permit (IDP) and present it upon request.
If a deposit is required on a credit card, it must be a nominative card in the main driver’s name.
Only small pets may travel in rental cars and must remain in travel carriers.
Renot Software OU offers all eligible persons (excluding those under 18 or from countries not serviced according to our internal policies) the opportunity to accept this public offer and form a Customer Agreement by agreeing to the terms and conditions. We help you find optimal car rental deals and reserve your preferred vehicle.
When booking, an advance payment of 10% of the vehicle’s cost is made. The remainder is payable to the rental agent upon pick-up.
To cancel your reservation, please email us at contact@rentvehicleonline.com with "Cancel" in the subject line and include your booking confirmation (voucher). 50% of prepayment is refundable
Insurance Responsibility: If the rental company does not offer a specific insurance option, or if an insurance option is available but not selected by the renter, the renter assumes full financial responsibility for any damages, losses, or liabilities that occur during the rental period. Deposit and Compensation: If the rental company requires a deposit, any damages or liabilities incurred during the rental period will first be deducted from the deposit. If the total cost of damages exceeds the deposit amount, the rental company reserves the right to demand additional compensation from the renter to cover the full extent of the damages. Liability in the Absence of a Deposit: If a rental company does not require a deposit, and the rented vehicle does not have a specific insurance policy covering the damages, the renter is fully liable for all repair and compensation costs. In such cases, the rental company has the right to request full reimbursement from the renter for any damages or losses incurred.
To modify a booking, cancel the existing reservation and create a new one. Note that once canceled, the vehicle becomes available to other customers.
GlobalVehicleRent`s online booking system provides information on cars owned by rental companies under partnership agreements. For inquiries about vehicle condition, service quality, and compliance, please contact the rental agents directly using the contact details provided in the confirmation email.
If the rental company cannot provide the reserved car due to a breakdown or force majeure, they must supply a vehicle of equal or higher class under the same terms and price. In such cases, the service is considered fully rendered.